Legal
Donation Refund Policy
Just.Play (Justdotplay Foundation) is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations. Just.Play expects all donors will exercise due care and diligence while making donations. Just.Play also recognises that a donation may be made erroneously or donors may change their minds.
Just.Play will examine each request for a refund of donation and endeavour to make the refund. Just.Play may also seek further information/documents and the donor must co-operate in this regard.
However, Just.Play is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
If you would like your donation to Just.Play to be refunded, you must request Just.Play in writing or by email for a refund and your request must reach Just.Play within 3 (three) days from the date on which you donated — i.e. the date on which you:
- Donated online, electronically or through other means, or
- Handed over the cheque/demand draft to Just.Play, or
- Dispatched the cheque/demand draft to Just.Play by other means.
Procedure for Donation Refund
The written request stating the reason for requesting the refund must be sent to the address stated below and must contain all the following details about the donation:
- Date of donation
- Donation amount
- If the donation was made through cheque / draft, the cheque / draft number
- If the donation was made through a credit card, the last 4 digits of the card only
- If the donation was made online, the donation ID
Address
Justdotplay Foundation
NKRA 103, Ferry Road,
Kalamassery P.O, Ernakulam, Kerala
Pin – 683104
All decisions of Just.Play in this regard will be final and binding on the donor.